Product Designer
Atlanta, GA — B2B public benefits platform for higher education, workforce, and nonprofit organizations
–Led end-to-end product design for the platform, translating complex federal and state policy into an intuitive eligibility screening experience.
–Conducted user research, usability testing, and stakeholder interviews to validate solutions and inform product strategy.
–Designed AI-powered Support Plans and Benefit Navigation experiences that simplified access to public benefits.
–Defined product requirements with engineering and leadership to prioritize roadmap initiatives, scope MVPs, and deliver new features.
–Created interactive prototypes, user flows, and developer-ready specs; supported enterprise rollouts including Clayton State University.